Summary
Under the direction of the Deputy Chief/Manager and the Captain/Supervisor, provides for the physical security of all Parkview owned buildings, equipment and grounds. Administers related nonprofessional services necessary in assisting patients and their families. Creates a safe campus environment with an emphasis on customer relations and service excellence. Enhances the patient experience by taking proactive steps to ensure our customers receive services in a safe and secure environment. Performs general safety and security duties with an emphasis on the protection of life and property while providing enforcement of Parkview Health Policies and procedures. Typical functions include but are not limited to the following: foot and vehicle patrol, escort functions, collecting data for the preparation of crime and other types of event reports, access control, lost and found, handling of patient valuables and the pick up and release of deceased patients. Assists the Samaritan Crew as well as air crews from other medical services in unloading patients brought to Parkview via helicopter. Is responsible for delivering services to all customers, both internal and external, in a cheerful, respectful, and cordial manner and strives for Service Excellence in the delivery of all services.
Education
Must be a high school graduate or hold a GED. Associates Degree in a related field is preferred.
Licensure/Certification
Must have and maintain a valid driver's license at time of hire, Current CPR Certification within 90 days of hire, a Nonviolent Crisis Intervention program within six (6) months of hire.
Experience
No experience is required however prior Security Officer, Police or Military Police experience is preferred.
Other Qualifications
Must be computer literate, have excellent written and verbal communication skills. Must be physically able to handle disoriented, disruptive, or combative individuals. Must be available to work nights, weekends, and holidays outside of normal scheduled work hours. Must be available to work any Parkview owned site as needed. Must successfully pass a criminal background check. Must possess 20/40 vision with both eyes. Must be able to lift, push/pull 70 LBS. Demonstrates ability to multi-task and work independently using critical thinking skills.